Ross has over 30 years' experience with local, national and international associations including;
- YMCA of Montréal - 6 years
- Volunteer Center of Montréal - 3 years
- Canadian Association of Independent Living Centers - 7 years
- World Federation of Hemophilia - 8 years
While working with the World Federation of Hemophilia, Ross transformed the biennial congress from less than 2,000 delegates to over 3,500 and brought financial success. The meeting was also held in a developing country for the first time and the sponsor, industry partner involvement grew substantially.
In addition to the conferences and meetings that were part of his employment he has helped to organize conferences like Peacemaking and Conflict Resolution - Montreal 1990 (1,200 pax) and Independence '92 - Vancouver (3,000 pax).
Ross continues to work with many national and international associations, association management companies (AMC) and professional congress organizers (PCO) to engineer better meetings, develop destination selection practices and help them work through sensitive change strategies. This keeps him in touch with current trends and issues affecting associations.
During the course of the past five years destinations have hired him on projects for Gold Coast - Australia, Visit Florida, Best Cities, Vancouver, Lyon and South Africa. These initiatives were primarily aimed at improving the destinations' readiness for association site visits; identifying potential bid opportunities, improving how these destinations should engage associations, facilitating meetings with associations, providing workshop leadership, etc.